Shipping & Returns
Shipping Policy
Geographic Coverage :-We offer shipping services across Pan India.
Delivery Timeframes:- Orders are typically delivered within 5-6 business days from the date of receipt.
Shipping Costs:- We offer free shipping on orders up to ₹500. For orders exceeding ₹500, [insert shipping charge details].
Shipping Partners:- Our trusted shipping partner is Shiprocket, ensuring timely and secure delivery.
Order Tracking:- Customers can track their orders by logging into their account on our website.
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Return Details:
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Return Policy
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Return Window
We accept returns within 7 days of delivery. -
Eligibility
Returns are accepted for products that are: -
- In their original condition
- Not used
- Free from physical damage -
Exclusions
The following products are not eligible for returns: -
- Customized or personalized items, such as indivisible name print keychains, where the error is on the customer's part
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Return Procedure
To initiate a return, please follow these steps: -
1. Log in to your account on our website
2. Navigate to the "Order History" section
3. Select the product(s) you wish to return
4. Follow the prompts to initiate the return process -
Refund/Exchange Options
You can choose to either receive a refund or exchange the product. Refund options can be accessed through your account on our website. -
Shipping Costs
GST and shipping charges are non-refundable. -
Refund Processing Time
Refunds will be processed within 48 hours of receiving the returned product. -
Benefits of Our Return Policy
Our well-defined return policy aims to: -
- Build trust with our customers
- Increase customer satisfaction
- Streamline our operations, making it easier for both customers and our business to process returns -
By following these guidelines, we ensure a smooth and efficient return process for all our customers.
